Shipping Policy

At The Spooky House, we're working to get your Halloween scares delivered to your door!

Delivery Times

Orders typically arrive within 1–10 business days after dispatch. Delivery times are estimates and may vary depending on your location, carrier delays, weather, holidays, and other unforeseen circumstances.

Order Processing

Please allow time for your order to be processed and prepared for shipment before it is dispatched. Processing time is separate from the estimated delivery window.

Tracking Your Order

When tracking information is available, we'll provide it so you can follow your package's journey.

Shipping Delays

Although we do our best to ensure timely delivery, we cannot guarantee exact delivery dates. If your order appears delayed or your tracking information hasn't updated, contact us for assistance.

Incorrect Shipping Information

Please double-check your shipping address before completing your purchase. Contact us as soon as possible if you notice an error. Once an order has shipped, changes may no longer be possible.

Questions About Shipping?

We're happy to help! Email us at care@thespookyhouse.shop and include your order number if you have one.